Offer FAQs
1. Who can qualify for this offer
This offer is available to customers who apply for an Aviva Over 50’s cover from 12.00am on 5th January 2026 and then go on to purchase that policy, whether during or after the promotional period. This offer is available until it is ended in accordance with the terms and conditions
There is a maximum of one Amazon.co.uk Gift Card* per person, and a minimum of 6 monthly premium payments required.
2. When do I need to claim my Amazon.co.uk Gift Card* by?
You will receive an email inviting you to choose your Amazon.co.uk Gift Card* within 28 working days of receipt by Aviva of your 6th monthly premium. You will have a period of 45 days from receipt of this email to choose your Amazon.co.uk Gift Card*.
3. How and when do I get my Amazon.co.uk Gift Card*?
Once you have chosen your Amazon.co.uk Gift Card*, you will receive an email within 28 working days containing a link to your Amazon.co.uk Gift Card*, along with details on how to redeem your Amazon.co.uk Gift Card*.
4. I have not received my Amazon.co.uk Gift Card*, what should I do?
Please check your junk/spam file to ensure the email hasn't been saved there. If you still haven't received it please contact us, by completing the Contact Us form.
5. How long will I have to wait to receive my gift email/ keep accessing my gift?
If you become eligible, you'll receive and email with your Amazon.co.uk Gift Card* within 28 working days. Click the link in this email to reveal your code within 45 days.
Once you reveal your code you have 45 days to access your Amazon.co.uk Gift Card*. After this period, the link will expire.
6. If I have any questions that were not answered here, who can answer them?
If you have a question that is not listed here, please contact us, by completing the Contact Us form.
The Amazon.co.uk Gift Card* is subject to you paying your first six monthly premiums. Offer available from 5th January 2026 until further notice. Offer terms apply.
Amazon.co.uk Gift Card*
1. Is there an expiry period relating to my Amazon.co.uk Gift Card*?
Your Amazon.co.uk Gift Card* is valid for 10 years.
2. How do I redeem my Amazon.co.uk Gift Card*?
When you redeem an Amazon.co.uk Gift Card*, the funds will be stored in ‘Your Account’ and automatically applied to your next eligible order. The original expiry date, applies to any unused funds. For full instructions on how to redeem it click here(Link opens in a new tab).
3. I’m not ready to use my Amazon.co.uk Gift Card* yet, can I save it on my account?
After you’ve entered the code on Amazon.co.uk, they’ll keep the balance in your account for use on future purchases so that you don’t need to enter the code again. You can choose to check out without using it when you select your payment method. Simply uncheck the box next to ‘Use your Gift and promotional balance’. If you don’t see this screen during checkout, you can click Change under the Payment Method heading on the final page before you place your order’. Your available balance will be automatically applied to 1-Click orders.
4. I’m having problems assigning my Amazon.co.uk Gift Card* to my account?
After you’ve entered the code on Amazon.co.uk, they’ll keep the balance in your account for use on future purchases so that you don’t need to enter the claim code again. If you’re seeing an error message that the Amazon.co.uk Gift Card* has already been redeemed, it’s likely to be because the code has already been applied to your account. To check whether the funds are already on your account, view your Amazon.co.uk Gift Card* balance in ‘Your Account’. If you’re still having problems, check the Amazon.co.uk Gift Card* Terms and Conditions to make sure your order meets the rules and restrictions for paying with an Amazon.co.uk Gift Card*.
5. What if my order is more than the value of the Amazon.co.uk Gift Card*?
If your order total is more than your Amazon.co.uk Gift Card* balance, you will need to pay for the remaining balance with an additional payment method.
6. Do I have to spend my Amazon.co.uk Gift Card* in one transaction?
No, once your funds are stored in 'Your Account' you can spend the Amazon.co.uk Gift Card* across multiple transactions.
*Restrictions apply, see www.amazon.co.uk/gc-legal(Link opens in a new tab)